How to add a user if you're using single sign-on

If your organization uses single sign-on (SSO), adding a user works slightly differently. You will follow the same process as above, but don’t send them an account invitation. 

Before they can access the system, your organization’s IT team must first create and configure the user in your identity provider (such as Microsoft Entra or a similar system). Once that setup is complete, the user can simply sign in using their company email—no invitation required. 

*Note: There may be additional requirements or permissions needed in your internal authentication system to be granted to OpsReady with single sign-on. Please contact your internal IT team if you’re having any issues logging in with SSO.