--- title: What to do if you don't know your Organization URL or username? description: Step-by-step instructions for logging into OpsReady, including email, password, and common login troubleshooting tips. --- [Skip to content](https://portal.opsready.com/support/what-to-do-if-you-dont-know-your-username#main-content) [![LogoOpsReady](https://portal.opsready.com/hubfs/LogoOpsReady-DefaultVector.svg)](https://portal.opsready.com/support?hsLang=en-ca) Open main navigation Close main navigation - - [Submit a Ticket](https://portal.opsready.com/support/kb-tickets/new) [Submit a Ticket](https://portal.opsready.com/support/kb-tickets/new?hsLang=en-ca) Support - Tutorials and Guides - There are no suggestions because the search field is empty. 1. [OpsReady](https://portal.opsready.com/support?hsLang=en-ca) 2. [Frequently Asked Questions (FAQ)](https://portal.opsready.com/support/frequently-asked-questions-faq?hsLang=en-ca) April 22, 2026 # What to do if you don't know your Organization URL or username? **Organization URL** You need to know your organization URL to access OpsReady on the web or through the mobile application. If you don't know your Organization URL, contact your site administrator, or whoever helped you set up your OpsReady account. You can also contact support@opsready.com and let us know which company you work for, and we can likely help you out. **Username** If you don't know your username, you can either contact your site administrator, or send an email to support@opsready.com with your name, email address, and company name, and we can help find it for you.   - [Frequently Asked Questions (FAQ)](https://portal.opsready.com/support/frequently-asked-questions-faq?hsLang=en-ca) - [Users, Teams & Permissions](https://portal.opsready.com/support/users-teams-permissions?hsLang=en-ca) - [Data Capture & Forms](https://portal.opsready.com/support/data-capture-forms?hsLang=en-ca) - [Workspaces](https://portal.opsready.com/support/workspaces?hsLang=en-ca) - [Tasks](https://portal.opsready.com/support/tasks?hsLang=en-ca) Copyright © 2026, OpsReady